{"id":14127,"date":"2025-12-16T17:48:44","date_gmt":"2025-12-16T12:18:44","guid":{"rendered":"https:\/\/theeducationoverview.in\/?p=14127"},"modified":"2025-12-16T17:48:44","modified_gmt":"2025-12-16T12:18:44","slug":"itu-trai-workshop-on-performance-quality-of-service-and-quality-of-experience-inaugurated-in-bhubaneswar","status":"publish","type":"post","link":"https:\/\/theeducationoverview.in\/?p=14127","title":{"rendered":"ITU-TRAI Workshop on Performance, Quality of Service, and Quality of Experience inaugurated in Bhubaneswar"},"content":{"rendered":"
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ITU-TRAI Workshop on Performance, Quality of Service, and Quality of Experience inaugurated in Bhubaneswar<\/strong><\/span><\/h2>\n

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Posted On: 04 DEC 2025 2:00PM by PIB Delhi<\/strong><\/span><\/div>\n
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The Telecom Regulatory Authority of India (TRAI), in partnership with the International Telecommunication Union (ITU), today inaugurated the\u00a0ITU\u2013TRAI Workshop on Performance, Quality of Service and Quality of Experience\u00a0in Bhubaneswar. This two-day international programme brought together\u00a0National Regulatory Authorities (NRAs), service providers and technical experts\u00a0from across the world to advance collaborative efforts on telecom service-quality frameworks. The workshop opened with a ceremonial lamp-lighting, followed by the welcome address by\u00a0Shri Atul Kumar Chaudhary, Secretary, TRAI, and the inaugural address by\u00a0Shri Anil Kumar Lahoti, Chairman, TRAI, in the presence of senior representatives from\u00a0ITU\u00a0and the\u00a0Government of Odisha.<\/strong><\/span><\/p>\n

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In his welcome remarks, Shri Atul Kumar Chaudhary reaffirmed TRAI\u2019s commitment to\u00a0transparent and consumer-focused regulation. He underlined the importance of global cooperation in strengthening service-quality frameworks and noted that discussions on\u00a0connectivity mapping, satellite-based quality assessment and regional regulatory approaches\u00a0would contribute significantly to collective understanding.<\/strong><\/span><\/p>\n

A video message by\u00a0Dr. Pemmasani Chandra Sekhar, Union Minister of State for Communications, was shared during the inaugural session. He emphasised India\u2019s focus on reliable and high-quality connectivity for citizens, highlighted ongoing efforts to strengthen service quality under the\u00a0Telecommunications Act, 2023, and welcomed the joint work of TRAI and ITU in advancing global standards and best practices.<\/strong><\/span><\/p>\n

The session also featured a video message from\u00a0Mr Seizo Onoe, Director, ITU Telecommunication Standardization Bureau (ITU-TSB), who highlighted the global importance of\u00a0harmonised QoS standards\u00a0in enabling equitable digital transformation. He reiterated ITU\u2019s commitment to supporting member states in designing QoS and QoE frameworks suited to diverse national contexts.<\/strong><\/span><\/p>\n

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Addressing the audience,\u00a0Shri Manoj Ahuja, IAS, Chief Secretary, Government of Odisha, underscored the vital role of telecom services in public safety and disaster-response systems. Drawing from Odisha\u2019s experience with cyclones and tsunami alerts, he emphasised the\u00a0central role of telecom services in enabling inclusive growth, economic development and efficient public-service delivery. Noting that nearly every welfare system today relies on connectivity, he stressed that\u00a0robust QoS and QoE systems are indispensable\u00a0for timely warnings and resilient service delivery. \u201cTelecom today underpins inclusive growth, economic development and the delivery of every major welfare programme. From rural governance and panchayat services moving online to the smooth functioning of public works, connectivity now touches every aspect of daily life,\u201d he said. He further added that \u201ca continued focus on consumer-centric QoS, supported by collaboration across states and countries, is vital as we work together to strengthen service quality for all.\u201d<\/strong><\/span><\/p>\n

Delivering the inaugural address,\u00a0Shri Anil Kumar Lahoti, Chairman, TRAI, highlighted India\u2019s progress in building a digitally inclusive telecom ecosystem and the transformative role of connectivity in everyday life. He noted that India has achieved the\u00a0fastest rollout of 5G services globally, supported by\u00a0over 1.23 billion telecom subscribers\u00a0and nearly\u00a099 per cent 4G coverage. He emphasised that India continues to record high data-consumption levels while maintaining affordable tariffs that ensure broad digital access across socio-economic groups.<\/strong><\/span><\/p>\n

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Shri Lahoti underscored India\u2019s emergence as a model for emerging economies in bridging the urban\u2013rural divide, enabling mobile-based financial inclusion and simplifying procedural frameworks under the\u00a0Telecommunications Act, 2023. He highlighted TRAI\u2019s\u00a0Quality of Service Rating Framework for Buildings\u00a0as an important initiative to enhance transparency in service-quality assessment and noted the growing need to strengthen indoor connectivity, given the significant share of data usage occurring within buildings.<\/strong><\/span><\/p>\n

He further emphasised the need for deeper multilateral collaboration and called for exploring an\u00a0ITU Regional Group for Asia on QoS and QoE\u00a0to address challenges such as fraud prevention, cybersecurity and network interoperability. \u201cIndia\u2019s experience demonstrates how comprehensive telecom policies, regulatory reform and strong collaboration can drive inclusive growth and digital empowerment,\u201d he said, adding that coordinated regional efforts will help strengthen QoS and QoE frameworks across Asia.<\/strong><\/span><\/p>\n

Concluding the inaugural session,\u00a0Mr Martin Adolph,\u00a0Study Group Advisor, ITU, thanked\u00a0TRAI\u00a0for hosting the workshop and the\u00a0Government of Odisha\u00a0for its support. He acknowledged the contributions of all delegates and noted that the discussions will directly inform QSDG\u2019s future work to strengthen global QoS and QoE frameworks.<\/strong><\/span><\/p>\n

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The workshop has four thematic sessions on 4 December, covering connectivity mapping, satellite-service performance, measurement methodologies and a regional panel on\u00a0service-quality approaches across Asia. These sessions brought together regulators, industry leaders and experts to exchange tools, methodologies and regulatory perspectives. On 5 December, the programme continues with a meeting of the\u00a0Quality of Service Development Group (QSDG), followed by a rapporteur group meeting of\u00a0ITU-T Study Group 12\u00a0on the \u201cNRA Repository\u201d initiative aimed at creating a global library of QoS and QoE parameters used by regulators.<\/strong><\/span><\/p>\n

The workshop aimed to build a deeper understanding of key challenges in QoS and QoE management and support the development of actionable best practices for regulatory bodies and service providers. Delegates engaged in peer learning and collaborative dialogue to advance\u00a0universal, reliable and secure telecom services\u00a0across diverse regions. Hosted by TRAI in partnership with ITU-T, the event drew around 150 participants from\u00a0Asia, Africa and Europe, attending physically, as well as virtually, reflecting the global relevance of telecom standards and policy development. Participants included regulatory officials, operators, technology vendors and measurement-tool specialists, such as\u00a0Opensignal, Ookla and Keysight Technologies, from 39 countries.<\/strong><\/span><\/p>\n

For further information or clarifications, please contact Shri Abdul Kayum, Advisor (Broadband & Policy Analysis), TRAI, at advbbpa@trai.gov.in.<\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

ITU-TRAI Workshop on Performance, Quality of Service, and Quality of Experience inaugurated in Bhubaneswar Posted On: 04 DEC 2025 2:00PM by PIB Delhi The Telecom Regulatory Authority of India (TRAI), in partnership with the International Telecommunication Union (ITU), today inaugurated the\u00a0ITU\u2013TRAI Workshop on Performance, Quality of Service and Quality of Experience\u00a0in Bhubaneswar. This two-day international …<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-14127","post","type-post","status-publish","format-standard","hentry","category-education-news"],"_links":{"self":[{"href":"https:\/\/theeducationoverview.in\/index.php?rest_route=\/wp\/v2\/posts\/14127","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeducationoverview.in\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/theeducationoverview.in\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/theeducationoverview.in\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/theeducationoverview.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14127"}],"version-history":[{"count":1,"href":"https:\/\/theeducationoverview.in\/index.php?rest_route=\/wp\/v2\/posts\/14127\/revisions"}],"predecessor-version":[{"id":14129,"href":"https:\/\/theeducationoverview.in\/index.php?rest_route=\/wp\/v2\/posts\/14127\/revisions\/14129"}],"wp:attachment":[{"href":"https:\/\/theeducationoverview.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14127"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/theeducationoverview.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=14127"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/theeducationoverview.in\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=14127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}